Retail Key Holder
About The Position
Goodwill WNY is hiring a 3rd Key Holder to support retail store operations and help drive store success. The role includes opening and closing the store, securing the building, training Store Associates, and acting as Manager on Duty when needed. The Key Holder also helps maintain a positive and productive store environment and provides customer service at the register, on the sales floor, and at the donation door. Additional duties include supporting merchandising, cleanliness, and promotions; ensuring accurate cash handling and POS transactions; sorting donations into sellable, salvage, or trash categories; pricing items using the provided guide and identifying high-value goods; and meeting daily production goals and quality standards.
Requirements
- Ability to lift up to 50 lbs. and work on your feet.
- Flexible schedule, including evenings and weekends.
- Willingness to attend orientation in Buffalo (full time only).
Nice To Haves
- 1+ year of retail keyholder experience preferred.
Responsibilities
- Perform store opening and closing procedures, including securing the building.
- Train Store Associates and act as Manager on Duty when needed.
- Help maintain a positive, productive store environment.
- Deliver customer service at the register, on the sales floor, and at the donation door.
- Support store operations, including merchandising, cleanliness, and promotions.
- Ensure accurate cash handling and POS transactions.
- Sort donations into sellable, salvage, or trash categories.
- Price items using the provided guide and identify high-value goods.
- Meet daily production goals and quality standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
