Retail Key Holder

Skechers • Meriden, CT

14d • $19 - $20

About The Position

Skechers is hiring a Retail Key Holder, also known as a Floor Leader, for an entry-level retail leadership role. The position contributes to store operations, supports sales goals, mentors team members, and helps maintain a premium shopping environment. The Key Holder engages with customers to provide product advice and a positive shopping experience, oversees daily operations and opening and closing procedures as required, and helps ensure security protocols and operational standards. The role also involves executing merchandising plans, restocking products, maintaining store cleanliness, overseeing stock and inventory routines, and collaborating with store management on operational needs. The stated hourly pay range is $19.12–$20.29, with a starting rate of $19.12. Skechers describes itself as a global lifestyle brand headquartered in Southern California, serving over 180 countries and territories and operating more than 5,300 retail locations.

Requirements

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to resolve issues that arise in-store.
• Strong organizational skills to manage inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Comfort mentoring team members and communicating with all levels of the store team.
• Acts with confidentiality and urgency.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.
• Must be at least 18 years old at the time of application.

Nice To Haves

• High school diploma or equivalent is preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality is preferred but not required.

Responsibilities

• Engage with customers and provide expert advice on Skechers products to support a positive shopping experience.
• Supervise daily store operations, including opening and closing procedures as required, and uphold security protocols and operational standards.
• Mentor and support team members in customer service, sales, and daily operations.
• Contribute to store and individual sales targets by using effective selling techniques and promoting key Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines and collaborate with store management on operational needs.
• Identify and resolve in-store challenges to support a smooth customer shopping experience.

Benefits

• Competitive pay with regular increases.
• Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
• Flexible schedules to support work-life balance.
• On-the-job training in retail leadership, customer service management, and store operations.
• Career advancement opportunities in retail management.
• Additional benefits and perks will be reviewed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED