Retail Key Holder

Skechers • Clinton, CT

8d • $21 - $22

About The Position

Skechers is hiring a Retail Key Holder, also known as a Floor Leader, for an entry-level retail leadership role. The Key Holder contributes to store operations, mentors team members, supports sales goals, and helps maintain a premium shopping environment. The role offers opportunities to develop retail leadership skills and advance into retail management.

The position pays $20.90 per hour to start, with an hourly range of $20.90–$22.17. The successful candidate will provide knowledgeable customer service, supervise daily operations, support and mentor the team, help achieve sales targets, maintain merchandising and cleanliness standards, and oversee stock and inventory routines. The schedule varies and includes evenings, weekends, and holidays. A high school diploma or equivalent and previous relevant leadership experience are preferred but not required; applicants must be at least 18 years old.

Requirements

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to resolve issues that arise in-store.
• Strong organizational skills to manage inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Comfort mentoring team members and communicating with all levels of the store team.
• Ability to act with confidentiality and urgency.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.
• Must be at least 18 years old at the time of application.

Nice To Haves

• High school diploma or equivalent preferred, but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in the retail, restaurant, or hospitality industry preferred, but not required.

Responsibilities

• Engage customers and provide expert advice on Skechers products to help them find the right fit and have a positive shopping experience.
• Supervise daily store operations, including opening and closing procedures as required, and follow security protocols and operational standards.
• Mentor and support team members in customer service, sales, and daily operations.
• Contribute to store and individual sales targets by using effective selling techniques and promoting key products.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines and collaborate with store management on operational needs.
• Identify and resolve in-store challenges to support a smooth customer experience.

Benefits

• Competitive pay with regular increases.
• Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
• Flexible schedules to support work-life balance.
• On-the-job training in retail leadership, customer service management, and store operations.
• Opportunities for career advancement in retail management.
• Additional benefits and perks to be reviewed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED