RETAIL INVENTORY SPECIALIST

Micro Center•Overland Park, KS

About The Position

Micro Center is seeking a self-motivated, results-oriented Retail Inventory Specialist. This fast-paced position combines customer service, fulfillment, merchandising, and inventory support to help create a well-organized and engaging shopping environment. The specialist works collaboratively with a team, contributes to operational excellence, and helps ensure customers receive the products and service they expect. The role supports web-order fulfillment, shipment processing, inventory upkeep, merchandising, loss prevention, store operations, and customer assistance. It also includes opening and closing procedures and other assigned duties.

Requirements

  • Strong customer service mindset and genuine interest in creating positive customer experiences.
  • Effective communication skills and ability to assist multiple customers in a fast-paced environment.
  • Flexible availability, including early mornings, evenings, weekends, and holidays.
  • Ability to stand and walk throughout the store for the duration of each shift.
  • Ability to frequently lift and carry objects weighing 11–100 lbs to load, unload, and shelf products.
  • Ability to frequently use manual tools, including pallet jacks, dollies, and flatbed carts, navigate uneven ground, and climb ladders.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Execute web order fulfillment processes, ensuring timely completion and a high level of customer satisfaction.
  • Process incoming and outgoing shipments, including pick-pack orders, backhauls, and return-to-vendor merchandise.
  • Maintain a clean, organized, and well-stocked work area through cycle counts, replenishment, and merchandising support.
  • Promote loss prevention awareness and assist with physical inventory preparation and execution.
  • Assist with floor set changes, displays, and merchandising resets.
  • Provide customer support, including carry-in and carry-out assistance as needed.
  • Meet customer service standards and handle difficult customer situations courteously and professionally.
  • Participate in store opening and closing procedures.
  • Perform additional duties and responsibilities as assigned.

Benefits

  • Medical, dental, and vision coverage for regular full-time associates.
  • Competitive employee discount, including a Friends & Family Discount Program.
  • Tuition reimbursement and education savings opportunities.
  • Paid time off for regular associates.
  • 401(k) retirement plan with company match.
  • Vendor and company training.
  • Career growth and advancement opportunities.
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