Retail Inventory Control Specialist

Boot Barn•Trussville, AL
•Onsite

About The Position

The Retail Inventory Control Specialist (RICS) establishes and maintains store inventory control and serves as the store’s expert on inbound and outbound inventory activity and procedures. The role ensures the sales floor is fully stocked, merchandise flows properly to the sales floor, and inventory records are accurate to support replenishment and sales objectives. The RICS completes required documentation and system processes promptly and maintains a clean, organized stock room. The position also supports a service- and selling-focused store culture by helping deliver positive customer experiences, coaching sales team members on inventory processes that affect customers, and maintaining productivity and visual standards. Boot Barn describes its workplace as collaborative and inclusive, with Partners supporting one another and celebrating the company’s heritage and community.

Requirements

  • Strong communication, customer service, time management, and organizational skills.
  • Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
  • Flexibility and willingness to work extended hours when necessary.
  • Ability to stand, walk, and squat for more than 50% of the work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write accurately to complete documentation and reports.
  • Ability to see, hear, and speak to communicate with Partners and customers.
  • Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
  • Manual dexterity to finger, handle, feel, and type, and to reach with hands and arms.

Responsibilities

  • Foster a service and selling culture and exceed customer expectations to build long-standing customer relationships.
  • Process all incoming and outbound inventory accurately.
  • Verify merchandise deliveries for compliance and accuracy with Company standards.
  • Prepare merchandise for the selling floor and ensure it complies with company ticketing and signage guidelines.
  • Apply EAS tags to merchandise before it moves to the sales floor, following Loss Prevention guidelines.
  • Enter freight information accurately and promptly in the appropriate systems.
  • Execute returns to vendor (RTVs), orders, transfers, re-tickets, and markdowns efficiently and in accordance with Company policies and procedures.
  • Educate and coach the sales team on processes and procedures affecting the customer experience throughout inventory control.
  • Meet units-per-hour (UPH) productivity targets.
  • Maintain a neat and orderly stock room that complies with Company and state guidelines.
  • Follow applicable local, federal, and state laws, as well as Company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate professionalism, quality work, strong attendance, and appropriate appearance in interactions with customers, team members, corporate partners, and vendors.
  • Demonstrate knowledge of Boot Barn’s brand and products and communicate product benefits to customers.
  • Deliver personalized, service-driven customer experiences that support individual and store sales goals.
  • Execute daily tasks and inventory processes efficiently, accurately, and promptly.
  • Maintain a clean, organized store environment and execute visual merchandising accurately and on time.

Benefits

  • Competitive hourly rate and monthly store sales bonus.
  • 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with generous company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level; the company states it is opening more than 50 new stores each year.
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