Retail Inventory Control Specialist

Boot Barn•Grandville, MI
•Onsite

About The Position

The Retail Inventory Control Specialist (RICS) establishes and maintains overall store inventory control and serves as the store’s expert on inbound and outbound inventory activity and procedures. The role ensures the sales floor is stocked to support a positive customer experience and sales objectives, merchandise flows properly to the sales floor, inventory records are accurate for replenishment, required documentation and system processes are completed on time, and the stock room remains clean and organized. The position also supports Boot Barn’s service and selling culture, helps maintain brand and visual standards, and works collaboratively with customers, team members, corporate partners, and vendors. Boot Barn describes its culture as community-oriented, collaborative, inclusive, and guided by the values of the West.

Requirements

  • Strong communication, customer service, time management, and organizational skills.
  • Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
  • Flexibility and willingness to work extended hours when necessary.
  • Ability to stand, walk, and squat for more than 50% of the work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write to complete documentation and reports accurately.
  • Ability to see, hear, and speak to communicate with partners and customers.
  • Close, distance, and peripheral vision; depth perception; and ability to adjust focus.
  • Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

  • Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
  • Process all incoming and outbound inventory accurately.
  • Verify that merchandise deliveries comply with Company standards and are accurate.
  • Prepare merchandise for the selling floor in accordance with Company ticketing and signage guidelines.
  • Apply EAS tags to merchandise before it moves to the sales floor, following Loss Prevention guidelines.
  • Enter freight information accurately and on time through the appropriate systems.
  • Complete returns to vendor (RTVs), orders, transfers, re-tickets, and markdowns efficiently and in accordance with Company policies and procedures.
  • Educate and coach the sales team on inventory processes and procedures that affect the customer experience.
  • Meet units-per-hour (UPH) productivity targets.
  • Maintain a neat and orderly stock room in compliance with Company and state guidelines.
  • Follow applicable local, federal, and state laws, as well as Company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate professionalism in communication, attitude, and teamwork with customers, team members, corporate partners, and vendors.
  • Maintain a high standard of work quality, attendance, and appearance.

Benefits

  • Competitive hourly rate and monthly store sales bonus.
  • 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with company matching.
  • Flexible schedules and work/life balance.
  • Growth opportunities at every level.
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