Retail Inventory Control Specialist

Boot Barn • Gainesville, GA

12d • Onsite

About The Position

The Retail Inventory Control Specialist (RICS) establishes and maintains store inventory control and serves as the store’s expert on inbound and outbound inventory activity and procedures. The role ensures the sales floor is fully stocked, merchandise flows properly to the sales floor, and inventory records support accurate replenishment. The RICS completes required documentation and system processes on time and maintains a clean, organized stock room.

The role also supports a positive customer experience and store sales by fostering a service and selling culture, helping customers, and coaching the sales team on inventory processes that affect the customer experience. The position requires accuracy, productivity, flexibility to meet business needs, and professionalism in interactions with customers, team members, corporate partners, and vendors.

The work environment is clean, orderly, properly lighted and ventilated, and complies with safety requirements. Noise levels are moderate. The position involves mostly standing and walking, bending, and frequent lifting; lifting, moving, and carrying up to 40 pounds is required.

Requirements

• Strong communication, customer service, time management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Ability to be flexible and work extended hours when necessary.
• Ability to read, count, and write to accurately complete documentation and reports.
• Ability to see, hear, and speak to communicate with partners and customers.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Specific vision abilities include close and distance vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
• Process all incoming and outbound inventory accurately.
• Verify merchandise deliveries for compliance and accuracy with Company standards.
• Prepare merchandise for the selling floor in accordance with company ticketing and signage guidelines.
• Apply EAS tags to merchandise before it moves to the sales floor, following Loss Prevention guidelines.
• Enter freight information accurately and on time through the appropriate systems.
• Complete returns to vendor (RTVs), orders, transfers, re-ticketing, and markdowns efficiently and in accordance with Company policies and procedures.
• Educate and coach the sales team on processes and procedures that affect the customer experience throughout inventory control.
• Meet units-per-hour (UPH) productivity targets.
• Maintain a neat and orderly stock room that complies with Company and state guidelines.
• Follow applicable local, federal, and state laws, as well as Company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate professionalism in communication, attitude, and teamwork with customers, team members, corporate partners, and vendors.
• Maintain a high level of work quality, attendance, and appearance.
• Communicate product benefits and demonstrate knowledge of Boot Barn’s brand and products.
• Deliver personalized, service-driven customer experiences that support individual and store sales goals.
• Maintain a clean, organized store environment and execute visual merchandising accurately and on time.

Benefits

• Competitive hourly rate and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed