Retail Inventory Control Specialist

Boot Barn • Burlington, NC

20d • Onsite

About The Position

The Retail Inventory Control Specialist (RICS) establishes and maintains overall store inventory control. As the store’s expert on inbound and outbound inventory activity and procedures, the RICS ensures the sales floor is fully stocked to support a positive customer experience and sales objectives. The role ensures merchandise flows properly to the sales floor, inventory remains accurate to support system replenishment, required documentation and system processes are completed promptly, and the stock room stays clean and organized.

The position also supports a service-and-selling culture, customer relationships, store operations, and Boot Barn’s values of community, collaboration, belonging, and inclusion.

Requirements

• Strong communication, customer service, time management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Flexibility and willingness to work extended hours when necessary.
• Ability to perform the physical demands of the role, including standing, walking, and squatting for more than half of the work shift and lifting, moving, and carrying up to 40 pounds.
• Ability to read, count, and write accurately to complete documentation and reports.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture and exceed expectations to build long-standing customer relationships.
• Process all incoming and outbound inventory accurately.
• Verify that merchandise deliveries comply with company standards and are accurate.
• Prepare merchandise for the selling floor and ensure it complies with company ticketing and signage guidelines.
• Place EAS tags on merchandise before moving it to the sales floor, in accordance with Loss Prevention guidelines.
• Input freight information accurately and on time through the appropriate systems.
• Execute returns to vendor (RTVs), orders, transfers, re-tickets, and markdowns efficiently and in accordance with company policies and procedures.
• Educate and coach the sales team on processes and procedures affecting the customer experience throughout inventory control.
• Meet units-per-hour (UPH) targets to maintain productivity.
• Maintain a neat and orderly stock room in compliance with company and state guidelines.
• Follow applicable local, federal, and state laws and company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate professionalism, effective communication, teamwork, quality work, attendance, and appearance when interacting with customers, team members, corporate partners, and vendors.

Benefits

• Competitive hourly rate and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed