Retail Inventory Control Specialist

Boot Barn•Downey, CA

About The Position

The Retail Inventory Control Specialist (RICS) establishes and maintains overall store inventory control and serves as the store expert on inbound and outbound inventory activity and procedures. The role ensures the sales floor is stocked to support customer experience and sales goals, merchandise flows properly to the sales floor, and inventory records are accurate to support replenishment. The RICS completes required documentation and system processes promptly and maintains a clean, organized stock room. The position also supports a service- and selling-focused store culture, helps customers and team members with product and inventory-related processes, and upholds Boot Barn’s standards for professionalism, operational efficiency, visual presentation, and teamwork. The role requires a variety of shifts, including nights, weekends, and holidays, and may require extended hours.

Requirements

  • Strong communication, customer service, time management, and organizational skills.
  • Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
  • Flexibility and willingness to work extended hours when necessary.
  • Ability to stand, walk, and squat for more than 50% of the work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write to complete documentation and reports accurately.
  • Ability to see, hear, and speak to communicate with partners and customers.
  • Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
  • Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

  • Foster a service and selling culture and exceed customer expectations to build long-standing relationships.
  • Process incoming and outbound inventory accurately.
  • Verify merchandise deliveries for compliance and accuracy with Company standards.
  • Prepare merchandise for the selling floor in accordance with company ticketing and signage guidelines.
  • Apply EAS tags before merchandise is moved to the sales floor, following Loss Prevention guidelines.
  • Enter freight information accurately and promptly through appropriate systems.
  • Execute returns to vendor, orders, transfers, re-ticketing, and markdowns efficiently and in accordance with Company policies and procedures.
  • Educate and coach the sales team on processes and procedures that affect the customer experience through inventory control.
  • Meet units-per-hour productivity targets.
  • Maintain a neat and orderly stock room compliant with Company and state guidelines.
  • Follow local, federal, and state laws, as well as Company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate professionalism in communication, attitude, and teamwork with customers, team members, corporate partners, and vendors.
  • Maintain high standards of work quality, attendance, and appearance.

Benefits

  • Competitive hourly rate of $18.00–$23.00 and monthly store sales bonus.
  • 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level.
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