SEA LIFE - Retail Host

SEA LIFE•Auburn Hills, MI
•$14 - $14

About The Position

SEA LIFE Michigan & Peppa Pig World of Play Michigan is seeking enthusiastic, guest-focused seasonal team members for its Retail Team. Retail Hosts deliver friendly service, create memorable experiences for guests, support safe and smooth operations, keep public areas clean and stocked, and follow opening and closing procedures. This position requires availability 2–3 days per week, including at least one weekend day; Wednesday and Sunday availability is required. The role pays USD $13.98 per hour.

Requirements

  • Available to work 2–3 days per week, including at least one weekend day.
  • Wednesday and Sunday availability is required.
  • Friendly, outgoing, and confident in a fast-paced environment.
  • Strong communication skills and a passion for delivering great guest experiences.
  • Self-motivated and able to work independently or as part of a team.
  • Comfortable working around crowds, loud noises, and attraction environments.
  • Flexible to work days, nights, weekends, holidays, and special events.
  • Reliable and enthusiastic.

Nice To Haves

  • 6 months–1 year of experience in attractions, entertainment, retail, hospitality, or customer service is preferred.

Responsibilities

  • Deliver enthusiastic, friendly service while demonstrating Merlin Values.
  • Seek out guest interactions and help make every visit fun and memorable.
  • Help manage guest lines and maintain a positive guest experience.
  • Keep public areas clean, organized, and fully stocked.
  • Follow opening and closing procedures to support daily attraction operations.

Benefits

  • Free Merlin Magic Pass entry for friends and family to parks and attractions.
  • Recognition programs and rewards.
  • 401(k) program with company matching contributions.
  • Tuition reimbursement programs.
  • Learning and advancement opportunities.
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