About The Position

The Retail Host at SEA LIFE San Antonio helps guests find ocean-inspired keepsakes and creates positive retail experiences through friendly, engaging service. The role supports sales goals, shares product knowledge, manages lines, maintains an organized and stocked shop, assists with opening and closing duties, and follows health, safety, and security guidelines. The position requires flexibility to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Requirements

  • A fun, dynamic, and friendly personality.
  • Excellent communication, listening, and motivational skills.
  • Ability to work in areas with loud noises and confined spaces.
  • Self-motivated, with the ability to work independently or as part of a team.
  • Flexibility to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Nice To Haves

  • Six months to one year of experience in attractions, entertainment, or customer-service-based positions is preferred.

Responsibilities

  • Provide upbeat, friendly service and create positive guest experiences.
  • Share product knowledge and help guests select souvenirs.
  • Support sales goals while keeping the guest experience engaging.
  • Manage lines smoothly and safely.
  • Keep the shop clean, organized, and fully stocked.
  • Assist with opening and closing duties.
  • Follow health, safety, and security guidelines.

Benefits

  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass providing free admission to Merlin attractions worldwide.
  • Competitive 401(k).
  • Discounts through the Merlin Marketplace website.
  • Career development opportunities within the global organization.
  • Fun working environment.
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