Retail Sales Associate

Bob's Discount Furniture • Amherst, NY

13d • $45,000 - $65,000 • Onsite

About The Position

Retail Guest Experience Sales Specialists support Bob’s Discount Furniture’s success and expansion by helping customers bring their home design ideas to life. The role focuses on delivering world-class customer service in a low-pressure, gimmick-free sales environment. It is suited to people who enjoy working with others, are energized by sales, and have an interest in home décor. Bob’s offers a supportive, fun, and team-oriented workplace, with opportunities to develop and advance.

Requirements

• Be energetic and self-motivated, with strong interpersonal skills.
• Have basic computer proficiency.
• Be at least 18 years old.
• Be able to work a flexible retail schedule, including weekends and holidays.
• Demonstrate customer engagement, active listening, relationship building, consultative selling, team collaboration, adaptability, organizational skills, time management, problem-solving, and goal orientation.
• Be comfortable using digital tools and point-of-sale systems.

Nice To Haves

• Previous retail or commission-based sales experience.
• Bilingual communication skills.
• Passion for home design and interior décor.
• Experience with customer relationship management tools or systems.

Responsibilities

• Engage customers and actively listen to understand their needs.
• Build customer relationships and follow up with clients.
• Use consultative selling and product knowledge to assist customers.
• Collaborate and communicate with team members.
• Work toward sales goals and solve customer-related problems.
• Use digital tools and point-of-sale systems.
• Work a flexible retail schedule, including weekends and holidays.

Benefits

• Medical, dental, and vision coverage.
• Employer-paid and voluntary life insurance options.
• 401(k) Profit Sharing Plan with a generous match.
• Paid time off, including vacation, sick days, holidays, and birthday time off.
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
• Exclusive employee discounts.
• Flexible retail schedules, including evenings, weekends, and holidays.
• Tuition reimbursement and professional development opportunities.
• Hourly advance against commission with uncapped commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed