Retail Sales Associate - New Store

Bob's Discount Furniture•Knoxville, TN
•$45,000 - $65,000•Onsite

About The Position

Retail Guest Experience Sales Specialists support Bob’s Discount Furniture’s success and growth by helping customers bring their home design ideas to life. They provide world-class service in a low-pressure, gimmick-free retail environment and work collaboratively in a supportive, team-oriented setting. The role involves engaging with customers, understanding their needs, applying product knowledge, and helping them make purchasing decisions. The position offers full-time or part-time opportunities and requires a flexible retail schedule, including evenings, weekends, and holidays.

Requirements

  • Energetic and self-motivated, with strong interpersonal skills.
  • Basic computer proficiency.
  • Must be at least 18 years old.
  • Ability to work a flexible retail schedule, including weekends and holidays.
  • Ability to stand for long periods and move throughout the showroom.
  • Ability to lift and move up to 50 lbs as needed.

Nice To Haves

  • Previous retail or commission-based sales experience.
  • Bilingual communication skills.
  • Passion for home design and interior décor.
  • Experience with customer relationship management tools or systems.

Responsibilities

  • Engage customers and use active listening to understand their needs.
  • Build customer relationships and follow up with clients.
  • Provide consultative sales assistance and apply product knowledge.
  • Collaborate and communicate with the retail team.
  • Use digital tools and point-of-sale systems.
  • Work toward goals and solve customer-related problems.
  • Help customers explore home design and décor options.

Benefits

  • Medical, dental, and vision coverage.
  • Employer-paid and voluntary life insurance options.
  • 401(k) Profit Sharing Plan with generous match.
  • Paid time off, including vacation, sick days, holidays, and birthday time off.
  • Employee Assistance Program and emergency support programs.
  • Employee discounts.
  • Tuition reimbursement and professional development opportunities.
  • Hourly advance/draw with uncapped commission pay structure.
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