Retail Sales Associate

Bob's Discount Furniture • Orchard Park, NY

12d • $45,000 - $65,000

About The Position

Retail Guest Experience Sales Specialists help drive Bob’s Discount Furniture’s success and expansion by assisting customers in bringing their home design ideas to life. The role focuses on delivering world-class service in a low-pressure, gimmick-free sales environment and working collaboratively in a supportive, team-oriented workplace. Opportunities may be full-time or part-time, with flexible retail schedules that can include evenings, weekends, and holidays. Compensation includes an hourly advance against commission, with uncapped commissions; expected first-year earnings typically range from $45,000 to $65,000 annually.

Requirements

• Energetic and self-motivated, with strong interpersonal skills.
• Basic computer proficiency.
• Must be at least 18 years old.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Ability to stand for long periods and move throughout the showroom.
• Must be able to lift and move up to 50 lbs as needed.
• Strengths in customer engagement and active listening, relationship building and client follow-up, consultative selling and product knowledge application, team collaboration and communication, adaptability to retail schedules and high-energy environments, comfort with digital tools and point-of-sale systems, organization and time management, problem solving, and goal orientation.

Nice To Haves

• Previous retail or commission-based sales experience.
• Bilingual communication skills.
• Passion for home design and interior décor.
• Experience with customer relationship management tools or systems.

Responsibilities

• Engage customers, listen actively, and help them identify furniture and home-design options that suit their needs.
• Build customer relationships and follow up with clients.
• Use consultative selling and product knowledge to support customers.
• Collaborate and communicate with the team.
• Use digital tools and point-of-sale systems in the retail environment.

Benefits

• Medical, dental, and vision coverage.
• Employer-paid and voluntary life insurance options.
• 401(k) Profit Sharing Plan with a generous match.
• Paid time off, including vacation, sick days, holidays, and a birthday day off.
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
• Exclusive employee discounts.
• Tuition reimbursement and professional development opportunities.
• Hourly advance against commission with uncapped commissions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed