Retail Sales Associate

Bob's Discount Furniture • Rockford, IL

5d • $45,000 - $65,000

About The Position

Retail Guest Experience Sales Specialists help drive Bob’s Discount Furniture’s success and expansion by helping customers bring their home design ideas to life. They deliver world-class service in a low-pressure, gimmick-free sales environment while contributing to a supportive, fun, and team-oriented workplace. The position is available as a full-time or part-time opportunity. The compensation structure includes an hourly advance against uncapped commissions; expected first-year earnings typically range from $45,000 to $65,000 annually.

Bob’s describes its workplace as inclusive, diverse, skill-driven, and focused on employee growth, well-being, and career advancement. Its stated core values are Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun.

Requirements

• Energetic and self-motivated, with strong interpersonal skills.
• Basic computer proficiency.
• At least 18 years old.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Ability to stand for long periods and move throughout the showroom.
• Ability to lift and move up to 50 pounds as needed.

Nice To Haves

• Previous retail or commission-based sales experience.
• Bilingual communication skills.
• Passion for home design and interior décor.
• Experience with customer relationship management tools or systems.
• Customer engagement and active listening skills.
• Relationship-building and client follow-up skills.
• Consultative selling and product knowledge application.
• Team collaboration and communication skills.
• Adaptability to retail schedules and high-energy environments.
• Comfort with digital tools and point-of-sale systems.
• Organizational skills and time management.
• Problem-solving and goal orientation.

Responsibilities

• Help customers bring their home design ideas to life.
• Deliver world-class customer service in a low-pressure sales environment.
• Engage customers, listen actively, build relationships, and follow up with clients.
• Use consultative selling and product knowledge to assist customers.
• Collaborate and communicate with the team.
• Use digital tools and point-of-sale systems.
• Adapt to retail schedules and a high-energy environment.
• Stay organized, manage time, solve problems, and work toward goals.
• Stand for extended periods and move throughout the showroom.
• Lift and move up to 50 pounds as needed.

Benefits

• Medical, dental, and vision coverage.
• Employer-paid and voluntary life insurance options.
• 401(k) Profit Sharing Plan with generous match.
• Paid time off, including vacation, sick days, holidays, and birthday time off.
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
• Exclusive employee discounts.
• Flexible retail schedules, including evenings, weekends, and holidays.
• Tuition reimbursement and professional development opportunities.
• Hourly advance against commission with uncapped commissions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed