Retail Fulfillment Associate, Ridgedale - Part Time
About The Position
As a Fulfillment Colleague, you help create a seamless, personalized shopping experience for omni-channel customers. The role combines sales-floor engagement with back-of-house fulfillment work, including selecting merchandise, packing and shipping online orders, and assisting with in-store and curbside pickup. You greet customers, resolve issues professionally, and support accurate, timely order fulfillment. Your attention to detail, teamwork, hospitality, and operational excellence contribute to sales, customer loyalty, and store success. Daily work can include receiving and tagging merchandise, organizing the stockroom, reviewing goals and learning about products and promotions, helping customers, recovering the sales floor and fitting rooms, updating signs and pricing, restocking, and supporting merchandise moves. You also share loyalty program benefits, complete orders, and help prepare the team and store for the next day. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Comfort with customer and colleague communication and collaboration.
- Ability to meet daily sales goal challenges and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Select merchandise, pack and ship online orders, and assist with in-store and curbside pickup.
- Greet customers, provide helpful service, listen to concerns, and resolve issues professionally.
- Support sales goals by engaging customers, opening credit accounts, and sharing loyalty program benefits.
- Receive and tag merchandise and organize the stockroom.
- Recover sales-floor and fitting-room areas, update signs and pricing, restock merchandise, and support merchandise moves.
- Complete orders and organize the stockroom to support smooth operations and prepare the team for the next day.
- Collaborate with colleagues and contribute to store and individual results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
