Retail Fulfillment Associate, Baybrook - Part Time

Macy's•Webster, TX
•$15 - $20•Onsite

About The Position

The Retail Fulfillment Associate supports a seamless, personalized shopping experience for omni-channel customers by combining sales-floor engagement with back-of-house fulfillment. The role selects merchandise, packs and ships online orders, and assists with in-store and curbside pickup. Associates welcome customers, resolve issues professionally, and contribute to sales, customer loyalty, and store operations. Daily work may include reviewing goals and promotions, receiving and tagging merchandise, organizing the stockroom, fulfilling orders, maintaining the sales floor and fitting rooms, updating signs and pricing, restocking, and supporting merchandise moves. Associates share loyalty-program benefits, help customers complete purchases, and collaborate with teammates to prepare the store for success. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 30 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Select merchandise, pack and ship online orders, and assist with in-store and curbside pickup.
  • Greet customers, provide helpful service, listen to their needs, and resolve issues professionally.
  • Support sales goals, acquire new customers by opening credit accounts, and share loyalty-program benefits.
  • Receive and tag merchandise and organize the stockroom.
  • Maintain a shoppable sales floor and fitting rooms by recovering, restocking, updating signs and pricing, and supporting merchandise moves.
  • Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
  • Collaborate with colleagues and contribute to store and individual results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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