Retail Fulfillment Associate, Baybrook - Part Time

Macy's•Friendswood, TX

1d•Onsite

About The Position

As a Fulfillment Colleague, you help create a seamless, personalized shopping experience for omni-channel customers. The role combines sales-floor engagement with back-of-house fulfillment, including selecting merchandise, packing and shipping online orders, and assisting with in-store and curbside pickup. You greet customers, resolve issues professionally, and support positive customer interactions while helping drive sales, customer loyalty, and store success. The position also involves receiving merchandise, tagging items, organizing the stockroom, maintaining the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues share loyalty program benefits, work toward sales goals, complete orders, and help prepare the store for the next day. Schedules depend on business needs and colleague availability; part-time colleagues are typically scheduled 12–24 hours per week, and all schedules include weekend shifts.

Requirements

Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 30 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Select merchandise and pack and ship online orders accurately and carefully.
Assist customers with in-store and curbside pickup.
Greet customers, listen to their needs, resolve issues professionally, and provide helpful service.
Work toward daily sales goals, acquire new customers by opening credit accounts, and share loyalty program benefits.
Receive merchandise, tag items, and organize the stockroom.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Complete orders and organize the stockroom at the end of the day.
Collaborate with teammates and help prepare the store for smooth operations and future success.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice