Retail Fulfillment and Receiving Support Associate, Antelope Valley - Part Time

Macy's • Palmdale, CA

4d • Onsite

About The Position

The Retail Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps deliver a smooth customer experience. The role includes receiving and organizing merchandise, picking and packing orders, processing trailers, retrieving orders from back-of-house storage, and delivering orders curbside. The associate monitors alerts to help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and helps keep the stockroom and sales floor running efficiently.

The role also involves customer interactions, including greeting shoppers, resolving issues, and providing careful curbside order delivery. Associates help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They review goals, learn about products and promotions, collaborate with colleagues, and work toward sales and store results.

This is a part-time position. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 50 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, organize, tag, and process merchandise and trailers.
• Pick, pack, and fulfill orders accurately and on time.
• Retrieve orders from back-of-house storage and deliver them curbside to customers.
• Monitor alerts to help ensure Buy Online Pickup In-Store orders are ready on time.
• Maintain inventory accuracy and support efficient stockroom and sales-floor operations.
• Greet customers, listen to their needs, resolve issues, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Review goals and learn about new products and promotions.
• Collaborate with colleagues to support store and customer results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed