Retail Fragrances Sales Associate, Antelope Valley - Part Time

Macy's•Palmdale, CA

19h

About The Position

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell a wide range of fragrances and related beauty products, while educating customers on fragrance notes, layering techniques, and usage. You foster meaningful connections, anticipate customer needs, and deliver a caring, seamless shopping experience. You prepare the sales floor by keeping it clean, organized, and ready for customers; reviewing sales goals, new arrivals, top-selling items, trends, and promotions; and maintaining a shoppable space. You support Macy’s sales and service goals, customer loyalty, and store results through collaboration, ongoing learning, and attentive service. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. All schedules include weekend shifts. The position requires availability for days, evenings, weekends, and holidays.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to communicate and collaborate with customers and colleagues.
Ability to use point-of-sale technology, digital tools, and handheld equipment to process transactions and support the shopping experience.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Welcome and engage customers with warmth, assess their preferences, and provide personalized fragrance recommendations and demonstrations.
Sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and product use.
Build customer relationships and loyalty using clienteling tools; promote product launches, offers, events, and loyalty benefits.
Acquire new customers by opening credit accounts and explaining loyalty benefits.
Meet and surpass daily sales goals through exceptional customer service.
Review sales goals, new arrivals, top-selling items, trends, and promotions to stay informed and sell confidently.
Maintain a clean, organized, and shoppable sales floor; merchandise new receipts, update signs and pricing, and support merchandise moves.
Process damages, testers, and selected merchandise for return to vendors.
Maintain inventory, hygiene, and compliance standards and use point-of-sale and mobile selling technology effectively.
Participate in sales events and ongoing training and vendor education.
Collaborate with the Beauty team and colleagues to serve customers and achieve individual and store results.
Complete customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.