Retail Fragrances Sales Associate, Spotsylvania Town Center - Full Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educating customers about fragrance notes, layering techniques, and usage. You build meaningful customer connections, anticipate needs, and deliver attentive service to create a seamless shopping experience. The role also includes preparing and maintaining the sales floor, reviewing sales goals and product information, merchandising and handling selected merchandise, updating signs and pricing, supporting merchandise moves, promoting loyalty benefits, and collaborating with colleagues to achieve sales and store results.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers warmly, assess their preferences, demonstrate fragrances, and offer tailored recommendations.
- Ability to use point-of-sale technology and digital tools.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Welcome customers, engage them in friendly and personal conversations, assess their preferences, and provide tailored fragrance recommendations and demonstrations.
- Demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and product usage.
- Build customer relationships and loyalty using clienteling tools, promoting new products, offers, launches, events, and loyalty benefits.
- Meet and surpass daily sales goals by delivering exceptional service and acquiring new customers, including opening credit accounts and sharing loyalty benefits.
- Review sales goals, new arrivals, top-selling items, trends, promotions, and ongoing training or vendor education.
- Maintain a clean, organized, hygienic, and shoppable sales floor; merchandise new receipts, process damages, testers and selected vendor returns, update signs and pricing, and support merchandise moves.
- Use point-of-sale technology, cash registers, handheld equipment, and digital tools to process transactions and enhance the shopping experience.
- Collaborate with colleagues and the Beauty team, supporting one another and contributing to individual and store results.
- Maintain regular, dependable attendance and punctuality, with availability for days, evenings, weekends, and holidays.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
