Retail Expert

Dyson • Aventura, FL

5d • Onsite

About The Position

Dyson is a global technology enterprise that is growing rapidly and aims to expand into more categories, locations, and employ more people. Our US headquarters is in Chicago, with employees in field sales, service centers, and Dyson Demo Stores nationwide. At Dyson, we emphasize demonstrating our products. Our Experts, Stylists, and Retail Strategy and Operations team are Dyson advocates who are knowledgeable and enthusiastic about our technology. They represent Dyson, connecting our pioneering technology with shoppers and owners. We are seeking dynamic, passionate individuals to join our Expert Team. Our approach focuses on the customer experience, and our Experts are confident and knowledgeable, skilled in consultation to ensure customers are well-informed and guided to the right product. We are looking for individuals who can excite customers about their experience.

This is a fixed-term role ending January 31st, 2027. The role involves demonstrating values consistent with Dyson’s culture, utilizing the Dyson-developed sales model to engage shoppers and achieve success factors, and providing an ultimate shopper experience in a professional manner. Responsibilities include understanding shopper needs through discovery and consultation, acting as the in-store representative for Dyson products, adhering to demonstration and health & safety standards, educating retail partners and shoppers on product features and benefits, performing operational duties like visual merchandising and stock replenishment, and utilizing CRM and HRIS systems for reporting. Other duties may be assigned.

Requirements

• Minimum of 2 years of in-person retail selling experience
• Ability to work retail hours (standard, peak, holiday) including a minimum of three (3) days/week including every Saturday/Sunday
• Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory
• Ability to work well with others and establish strong relationships within Dyson as well as with our third-party retail partners
• Strong negotiation skills combined with adaptable approach to selling
• Excellent communication and interpersonal skills
• Self-motivated, able to work independently and understands when to seek guidance
• Comfortable with computer skills in Microsoft suite of products including Word, Excel, Teams, Outlook as well as the ability to use an iPad and corresponding applications

Nice To Haves

• Experience working with technology and prestige luxury brands an asset
• Ambitious and self-motivated sales individual who exudes charisma and confidence
• Proven track record of successful sales experience, exceeding quotas

Responsibilities

• Demonstrate values and behaviors consistent with Dyson’s culture
• Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factors
• Provide the ultimate shopper experience in an engaging and well-informed professional fashion
• Understand the shopper’s needs through discovery and consultation to identify the appropriate products to address their needs and desires
• Act as the in-store representative for all Dyson products while present in the store
• Adhering to in-store demonstration and health & safety standards
• Educate Retail Sales Associate partners and shoppers on specific product features and benefits on various technology
• Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities
• Successfully utilize CRM and HRIS systems to complete reporting in an accurate and timely manner
• Perform other duties, as assigned

Benefits

• 401K with up to a 4% match
• Company paid Life Insurance and AD&D
• Flexible Savings Account (FSA) and Health Savings Account (HSA)
• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
• Pre-tax Commuter Benefits (applicable areas only)
• Generous Child Care Leave Program
• Wellness Program
• Employee Assistance Program
• Generous Dyson Product Discounts
• Multi-Level Healthcare Coverage Options
• Vision & Dental Coverage
• Company paid Short-Term and Long-Term Disability

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed