Retail Environmental Team Member

Michaels Stores•Monaca, PA

9d•Onsite

About The Position

This role is responsible for maintaining a high standard of the store's overall look and feel, including cleanliness and recovery standards, to deliver on Brand Promises. The team member will provide friendly customer service, assist customers in shopping the store, and help them find what they are looking for. Key duties involve collecting and disposing of trash, dusting and mopping floors, moving equipment and products for cleaning, and preparing cleaning solutions. The position also includes deep cleaning of high-traffic areas like bathrooms and breakrooms to ensure a clean and safe environment for customers and staff. The team member must maintain cleaning equipment, notify supervisors of supply needs, and take initiative to identify and complete cleaning tasks. All tasks must be performed in accordance with federal, state, and county guidelines. Maintaining positive and respectful interactions with team members and customers is essential, as is projecting a positive image and serving as a role model. Additional duties may include providing a fast and friendly checkout experience, executing cash handling, engaging customers in loyalty programs, assisting with omnichannel processes (BOPIS, SFS), participating in truck unloading and stocking, supporting safety programs, and adhering to Standard Operating Procedures (SOPs) and Company programs.

Requirements

Must be at least sixteen (16) years or older.
Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Use of standard commercial cleaners and chemicals from cleaning supplies.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Collects and disposes of trash following approved procedures.
Dusts and damp mops floors following approved procedures.
Moves equipment and products for proper cleaning and places products back in correct placement.
Cleans assigned areas with the use of assigned materials and equipment.
May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
Deep cleans key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
Keeps cleaning equipment neat and orderly; notifies supervisor of supply needs in advance for replenishment.
Seeks out areas requiring cleaning; takes initiative to complete the task.
Completes all tasks assigned by supervisor.
Performs tasks in accordance with all federal, state and county guidelines.
Maintains positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
Projects a positive image and serves as a role model for other Team Members.
Provides a fast and friendly check out experience; executes cash handling to standards.
Engages customers on benefits of Rewards program and Private Label Credit Cards and completes enrollments.
Assists with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
Participates in the truck un-load, stocking, and planogram (POGs) processes.
Supports shrink and safety programs.
Adheres to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; executes Company policies and standards.