Retail Engagment Coordinator

TJX•Lake Geneva, WI

6d•Onsite

About The Position

The Retail Engagement Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, a clean and organized store, and exceptional customer service. The Coordinator orchestrates truck deliveries and merchandise flow to the sales floor, trains and mentors Associates, monitors team productivity, and helps maintain store standards, safety, and compliance. The position is at the HomeGoods store at 200 North Edwards Blvd., Suite C, Lake Geneva, Wisconsin.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience and role-model exceptional customer service.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Coordinate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Give and receive recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) with Associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for Associates meeting service or hours requirements
Medical, dental, and vision coverage for Associates meeting service or hours requirements
Health savings account (HSA) for eligible Associates
Health care flexible spending account (FSA) for eligible Associates
Life insurance for eligible Associates
Short- and long-term disability coverage for eligible Associates
Paid parental leave for eligible Associates
Paid holidays, vacation, and sick time for eligible Associates
Auto and home insurance discounts
Scholarship program
Adoption assistance