Retail Employee

The Container Store•Wauwatosa, WI

5d•Onsite

About The Position

The Retail Employee / Project Specialist performs a range of duties to ensure customers have a positive experience while shopping in the store or picking up an order. This customer-facing role involves engaging customers with confidence, helping them solve organizational challenges, and discussing The Container Store’s products. The position also supports sales, checkout, order fulfillment, merchandise processing, store presentation, and stockroom organization.

Requirements

High school diploma preferred.
Retail sales experience is a plus.
Strong computer skills.
Enjoys engaging with people and connecting with customers.
Must be available to work weekends and during the holiday season.
Must be available two nights per week and have reliable transportation.
Must be flexible in scheduling and understand that retail is an ever-changing industry.
Must be at least 18 years of age.

Nice To Haves

Retail sales experience.

Responsibilities

Welcomes and greets customers at the store entrance or throughout the store.
Engages with customers and suggests solutions to their organizational challenges.
Designs and sells custom closets and other storage and organization solutions.
Operates the register while providing a positive checkout experience.
Introduces customers to and enrolls them in the rewards program.
Processes merchandise during early morning or evening shifts, based on the schedule.
Maintains the sales floor by keeping shelves stocked and presented according to brand standards.
Helps carry purchases to customers’ cars, including curbside and parking lot or garage assistance.
Assists with store cleaning, including dusting, restroom cleaning, and vacuuming.
Processes customer orders for curbside pickup and/or delivery.
Organizes and maintains the stockroom to support store selling efforts.
Meets role time expectations by performing tasks accurately and promptly, with pace and attention to detail.
Actively engages with customers to help solve their organizational challenges.

Benefits

Rewarding pay.
Health insurance plans.
Dental insurance plans.
Vision insurance plans.
401(k) retirement savings plan, with optional investment guidance and assistance through Fidelity.
Competitive sick pay and paid time off.
For full-time associates: basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts.
For full-time associates: parental leave policies, adoption and surrogacy assistance, and fertility and maternity support program.
For full-time associates: paid holidays, gym membership discounts, and a qualified transportation benefits program.
Employee discounts on products, custom spaces, services, gift cards, and pet insurance.
Service awards, retirement gifts, core-principles recognition, and recognition of exceptional daily contributions.
Employee Resource and Affinity Groups.
Fun and collaborative work environment with opportunities to learn and grow.