Retail Employee

The Container Store Inc. • Tampa, FL

2d • Onsite

About The Position

The Retail Employee / Project Specialist performs a range of duties to ensure customers have an excellent experience shopping in the store or picking up an order. The role involves welcoming customers, helping them solve organizational challenges, designing and selling custom storage solutions, processing transactions and orders, maintaining merchandise displays and the stockroom, and supporting store operations. Employees may work merchandise processing shifts in the early morning or evening, depending on the schedule.

The Container Store is a specialty retailer of storage and organization products and describes its culture as built around Foundation Principles that guide relationships with employees, vendors, customers, and communities. The company promotes a smoke-free, drug-free environment and is an Equal Opportunity Employer that complies with the Americans with Disabilities Act.

Requirements

• High school diploma preferred.
• Strong computer skills.
• Enjoy engaging with people and connecting with customers.
• Must be at least 18 years of age.
• Flexibility in scheduling is needed in an ever-changing retail industry.

Nice To Haves

• Retail sales experience is a plus.

Responsibilities

• Welcome and greet customers at the front entrance or throughout the store.
• Connect with customers and suggest solutions to their organizational challenges.
• Design and sell custom closets and other storage and organization solutions.
• Provide a positive customer experience at the register.
• Introduce customers to and enroll them in the rewards program.
• Process merchandise during early morning or evening shifts, depending on the schedule.
• Maintain the sales floor by keeping shelves stocked and presented according to brand standards.
• Help carry purchases to customers’ cars, including through curbside service or in parking lots and garages.
• Assist with store cleaning, including dusting, cleaning restrooms, and vacuuming.
• Process customer orders for curbside pickup and/or delivery.
• Organize and maintain the stockroom to support store sales.
• Meet established time expectations while completing tasks accurately and promptly, with pace and attention to detail.
• Actively engage with customers to solve their organizational challenges.

Benefits

• Competitive health insurance plans
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan with optional investment guidance and assistance through Fidelity
• Competitive sick pay and paid time off
• Basic life insurance for full-time associates
• Disability insurance options for full-time associates
• Accident insurance for full-time associates
• Critical illness insurance for full-time associates
• Hospital indemnity insurance for full-time associates
• Flexible spending accounts for full-time associates
• Parental leave policies for full-time associates
• Adoption and surrogacy assistance for full-time associates
• Fertility and maternity support program for full-time associates
• Paid holidays for full-time associates
• Gym membership discounts for full-time associates
• Qualified transportation benefits program for full-time associates
• Employee discounts on merchandise, custom spaces, services, and gift cards for full-time associates
• Pet insurance for full-time associates
• Service awards and retirement gifts
• Employee Resource and Affinity Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED