Retail Display Installer - Technology

2020 Companies • Garland, TX

12d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves working independently at retail locations, managing assignments and deadlines, building store-level relationships, and completing high-quality installations and merchandising work using mobile applications and technology. Travel may be required to retail venues within 90 miles of the employee’s residence.

Assignments may include installing, assembling, updating, and repairing retail fixtures, shelving, endcaps, displays, TVs, interactive displays, kiosks, and other equipment. The role also involves retail resets, store build-outs, remodels, software updates, troubleshooting, and installing graphics and marketing materials. Work must follow planograms, schematics, client directives, and established timelines, with completed work documented through forms, surveys, and photographs uploaded using a smartphone.

The schedule is primarily Monday through Friday, with flexible self-scheduling or scheduled shifts depending on client and project needs. Assignments are scheduled between 7:00 a.m. and 6:00 p.m., but hours depend on assignment availability and are not guaranteed. Early mornings, late nights, weekends, and holidays may be needed for some projects. A minimum of 20 hours of availability for field assignments must be maintained within a rolling 30-day period. Pay is $16.50 per hour.

The position requires a reliable personal vehicle, a valid driver’s license, current auto insurance, and successful completion of background, motor vehicle record, and drug screenings in accordance with applicable state laws. Workers must provide specified hand tools and a smartphone with an active data plan. The work is physically active and includes climbing ladders up to 10 feet, lifting and carrying up to 60 pounds, and performing tasks such as kneeling, bending, crouching, walking, and reaching overhead.

2020 Companies describes its workplace as inclusive and supportive, with opportunities for personal development, long-term career pathing, and professional stretch assignments. The company is an equal opportunity employer.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• Must have a valid driver’s license, current auto insurance, and reliable personal transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
• Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Must be available flexibly Monday through Friday, with weekend and holiday availability as needed; early morning and late-night availability may also be required.
• Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download applications, follow digital instructions, connect to the internet, clock in and out, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be comfortable using hand tools and technology and navigating communication platforms and applications independently.
• Must communicate effectively by phone, text, and email and provide timely updates to field services management.
• Must be able to work independently and collaboratively, manage time and reporting, adapt to varied tasks and environments, and use sound judgment to solve problems.
• Must complete training assignments and tasks within designated timeframes.
• A high school diploma or equivalent is typically required.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communications.
• Strong leadership, professional communication, and presentation skills.

Responsibilities

• Install, assemble, build, update, and repair retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client-specific directives, and project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage related virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware and display issues to ensure equipment functions properly.
• Complete required forms, images, surveys, and other assignment documentation before leaving job sites.
• Capture and upload photos documenting completed work using a mobile device.
• Accept and schedule assigned jobs within 48 hours of receipt and complete them by their scheduled end dates.
• Keep availability updated and respond to field services management within the required timeframe, typically 24 hours.
• Track, record, and communicate activity through designated systems and workflows; submit accurate timecards and report anomalies or needed corrections.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Maintain a clean, organized, and safe work area while representing the company and its clients professionally.
• Work with shared services teams and other stakeholders to support operational goals, identify improvements, and drive solutions.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction and established field KPIs; give and receive feedback.
• Complete required training and certification programs within designated timeframes.
• Maintain professional conduct, effective communication, sound judgment, and a positive, respectful work environment.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Most major holidays off.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility through field assignments and self-scheduling options.
• Potential for ongoing assignments based on availability and business needs.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED