Retail Display Installer – Technology

2020 Companies • Knoxville, TN

5d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands at retail venues within 90 miles of their residence. The role involves independently managing availability and assignments, using mobile applications and technology to review, schedule, and complete work, meeting deadlines, and building store-level relationships while ensuring high-quality execution. Work hours and locations may vary based on assignment availability and client or project needs. The position pays $16.50 per hour, includes paid drive time and mileage reimbursement, and offers flexible self-scheduling as well as scheduled shifts. A minimum of 20 hours of availability for field assignments is required within a rolling 30-day period; ongoing assignments depend on availability and business needs.

The installer builds, updates, and repairs retail fixtures and displays; completes resets, store build-outs, and remodels; follows planograms and client directions; services display technology; and documents work through mobile devices. The role requires independent work, timely communication with field services management, accurate timekeeping and reporting, completion of training, and collaboration with shared services teams, clients, retailers, and field representatives. Assignments may involve early mornings, late nights, weekends, or holidays according to project requirements.

Applicants must be at least 18 and authorized to work in the United States. A reliable personal vehicle, valid driver's license, current auto insurance, smartphone with an active data plan, and specified hand tools are required. Candidates must pass background, Motor Vehicle Record, and drug screenings in accordance with applicable state laws. The work involves climbing ladders up to 10 feet, lifting and carrying up to 60 pounds, and performing physical tasks such as kneeling, walking, crouching, bending, grasping, and reaching overhead. A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Must have a valid driver's license, current auto insurance, and a reliable personal vehicle or transportation.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain a minimum of 20 hours of fieldwork availability within a rolling 30-day period.
• Must complete background, Motor Vehicle Record (MVR), and drug screenings in accordance with applicable state laws.
• Must own an Android or Apple mobile device with a current operating system and active data plan, and be able to download applications, follow digital instructions, use communication platforms, connect to the internet, and upload photos and data.
• Must provide and use a Phillips head screwdriver, flat head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Must be comfortable using hand tools and technology; proficiency with hand and power tools is expected for preferred installation work.
• Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
• Must be able to kneel, walk, crouch, bend, handle or grasp, reach overhead, and perform repetitive physical tasks throughout the day.
• Must communicate effectively by phone, text, and email and respond promptly to field services management.
• Must be adaptable to changing tasks and work environments and able to work both autonomously and collaboratively.
• Must demonstrate professional communication, sound judgment, problem-solving, time management, and reporting skills.
• Must complete training assignments and tasks within designated time frames.
• Must have flexible weekday availability; weekend and holiday availability may be needed, as may early-morning and late-night availability.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Experience following planogram (POG) directives and secondary communication.

Responsibilities

• Respond to field services management promptly, typically within 24 hours, and keep availability information accurate and up to date.
• Accept and schedule assigned jobs within 48 hours of receipt and complete assignments fully by their scheduled end dates.
• Install, assemble, build, update, and repair retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, and display repairs.
• Follow planograms, schematics, client directives, and other project instructions accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment; update operating systems and software on display devices.
• Install or replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot and resolve hardware, display, and fixture issues, including break-fix repairs.
• Complete required forms, photos, surveys, and other documentation before leaving job sites; accurately track and report activity through designated systems and workflows.
• Maintain a clean, organized, and safe work area and represent the client and company professionally.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Manage virtual software and complete related tasks within required timelines.
• Submit accurate timecards and report anomalies and needed corrections daily.
• Work with shared services teams to meet goals, identify improvements, communicate solutions, and support operational efficiency.
• Build and maintain strong relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction and established field KPIs; give and receive feedback.
• Complete required training assignments and certification programs within designated time frames.
• Participate in weekend, holiday, early-morning, or late-night assignments as required by project or client needs.

Benefits

• Next-day pay on demand through DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday work schedule with no weekends required as a general schedule; assignment-related weekend work may be needed.
• Most major holidays off, although some holiday assignments may be required by store or client needs.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED