Retail Display Installer - Technology

2020 Companies•Houma, LA
•Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing retail installation, merchandising, display service, and technology assignments at retail venues within 90 miles of the employee’s residence. Work locations and hours may vary based on assignment availability and client needs. Assignments are scheduled Monday through Friday, generally between 7:00 a.m. and 6:00 p.m., with flexible self-scheduling or scheduled shifts; the posting also notes that early mornings, late nights, weekends, and holidays may be needed for some projects. Hours depend on available assignments and are not guaranteed, and employees must make at least 20 hours of availability for field assignments within a rolling 30-day period. The position pays $16.50 per hour and includes paid drive time and mileage reimbursement. Workers use mobile applications and technology to review and schedule assignments, follow digital work instructions, document completed work, and communicate with field services management. Candidates need a reliable personal vehicle, a valid driver’s license, and current auto insurance, and must pass background, Motor Vehicle Record, and drug screenings in accordance with applicable state laws. The role requires physical work, including climbing ladders up to 10 feet and lifting and carrying up to 60 pounds. A high school diploma or equivalent is typically required; previous retail or merchandising experience is beneficial but not mandatory.

Requirements

  • Must be at least 18 years old and authorized to work in the United States.
  • High school diploma or equivalent is typically required.
  • Must have a valid driver’s license, current auto insurance, and reliable personal transportation.
  • Must be willing and able to travel up to 90 miles from home for assignments.
  • Must complete a background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.
  • Must maintain at least 20 hours of availability for field assignments within a rolling 30-day period.
  • Must be available Monday through Friday, with weekend and holiday availability as needed; early-morning and late-night availability may also be required.
  • Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
  • Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks.
  • Must be comfortable using hand tools and technology and able to follow digital work instructions independently.
  • Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, connect to the internet, clock in and out, and upload photos and data.
  • Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
  • Must communicate effectively by phone, text, and email and respond promptly to field services management.
  • Must be adaptable to changing tasks and work environments and able to work autonomously and collaboratively.
  • Must demonstrate time-management, organizational, reporting, decision-making, judgment, problem-solving, leadership, and professional communication skills.
  • Must complete required training assignments and tasks within designated time frames.

Nice To Haves

  • Previous retail or merchandising experience.
  • Installation and merchandising experience.
  • Proficiency with hand and power tools.
  • Ability to follow planogram directives and secondary communications.
  • Experience with leadership, professional communication, and presentation.

Responsibilities

  • Install, assemble, update, and repair retail fixtures, shelving, endcaps, displays, kiosks, TVs, and interactive display equipment.
  • Complete retail resets, store build-outs, remodels, and display repairs.
  • Follow planograms, schematics, client-specific merchandising directives, and other project instructions accurately.
  • Update operating systems and software on display devices and manage virtual software-related tasks and timelines.
  • Install and replace graphics, pricing cards, SD cards, and other marketing materials.
  • Troubleshoot hardware and display issues to help ensure equipment functions properly.
  • Complete required forms, images, surveys, and other assignment documentation before leaving the job site.
  • Capture and upload photos and data through a mobile device to document completed work.
  • Respond to field services management and maintain consistent communication, generally within 24 hours of contact; keep availability updated and accurate.
  • Accept and schedule assigned jobs within 48 hours of receipt and complete assigned work by scheduled end dates.
  • Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
  • Submit accurate timecards on time and report anomalies daily with needed corrections.
  • Track, record, and communicate activity through designated systems and workflows.
  • Maintain a clean, organized, and safe work area and represent clients and the company professionally.
  • Work with shared services, local and regional markets, clients, retailers, field representatives, and other stakeholders to coordinate work, improve operations, and support customer and client satisfaction.
  • Participate in and complete required training and certification programs within designated time frames.
  • Provide and receive feedback and support established field performance indicators.

Benefits

  • Next-day pay on demand through DailyPay.
  • Paid drive time and mileage reimbursement.
  • Paid training.
  • Monday–Friday work schedule; the posting states no weekends are required in its benefits section, while other sections note that weekend assignments may be needed.
  • Most major holidays off.
  • Flexible field assignments with a variety of retail clients and projects.
  • Work-life flexibility, with a minimum of 20 hours of availability for field assignments within a rolling 30-day period.
  • Potential for ongoing assignments based on availability and business needs.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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