Retail Display Installer - Technology

2020 Companies•Garland, TX
•Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing installation, merchandising, repair, and technology-related assignments at retail locations within 90 miles of the worker’s residence. Workers use mobile applications and technology to review, schedule, document, and complete assignments while meeting deadlines and maintaining strong communication with field services management, clients, retailers, and team members. Assignments may vary by week and include flexible self-scheduling or scheduled shifts based on client and project needs. Work is generally scheduled Monday through Friday between 7:00 a.m. and 6:00 p.m.; hours depend on assignment availability and are not guaranteed. Early mornings, late nights, weekends, and holidays may be required as store or client needs dictate. A minimum of 20 hours of availability for field assignments must be maintained within a rolling 30-day period. The role requires a reliable personal vehicle, valid driver’s license, current auto insurance, a compatible smartphone with active data service, and specified hand tools. Candidates must complete background, motor vehicle record, and drug screenings in accordance with applicable state laws. The work includes installing and assembling fixtures, shelving, endcaps, displays, and retail technology; completing resets, build-outs, remodels, updates, and repairs; and following planograms, schematics, and client instructions. Workers document assignments with forms, surveys, and photos, manage display software and devices, troubleshoot equipment, maintain safe and organized work areas, and communicate activity through designated systems. Paid training is provided. Pay is $16.50 per hour, with paid drive time and mileage reimbursement and next-day pay on demand through DailyPay. Ongoing assignments depend on availability and business needs.

Requirements

  • Must be at least 18 years old and authorized to work in the United States.
  • Must have a valid driver’s license, current auto insurance, and reliable personal transportation.
  • Must be willing and able to travel up to 90 miles from home for assignments.
  • Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
  • Must complete a background check, motor vehicle record screening, and drug screening in accordance with applicable state laws.
  • Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download apps, follow digital instructions, connect to the internet, and upload photos and data.
  • Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
  • Must be comfortable using hand tools and technology and navigating communication platforms and applications independently.
  • Must be able to climb ladders up to 10 feet and safely lift and carry up to 60 pounds.
  • Must be able to kneel, walk, crouch, bend, handle or grasp items, reach overhead, and perform repetitive physical tasks throughout the day.
  • Must be adaptable to changing tasks and work environments and able to work autonomously in a fast-paced environment.
  • Must have effective communication skills, primarily by phone, text, and email, and respond promptly to field services management.
  • Must have strong time-management, organizational, reporting, decision-making, judgment, and problem-solving skills.
  • Must demonstrate professionalism, leadership, and strong communication and presentation skills.
  • Must complete all training assignments and tasks within designated time frames.
  • Flexible weekday availability is required; weekend and holiday availability may be needed, as may early-morning and late-night availability.
  • A high school diploma or equivalent is typically required.

Nice To Haves

  • Previous retail or merchandising experience.
  • Installation and merchandising experience.
  • Proficiency with hand and power tools.
  • Ability to follow planogram directives and secondary communications.

Responsibilities

  • Install, assemble, update, and maintain retail fixtures, shelving, endcaps, and displays.
  • Complete retail resets, store build-outs, remodels, display updates, and display repairs.
  • Follow planograms, schematics, and client-specific merchandising directives accurately.
  • Install and service TVs, interactive displays, kiosks, and other retail display equipment.
  • Update operating systems and software on display devices and manage related virtual software tasks.
  • Install and replace graphics, pricing cards, SD cards, and other marketing materials.
  • Troubleshoot and resolve hardware and display issues to ensure equipment functions properly.
  • Complete required forms, images, surveys, and photo documentation before leaving each job site.
  • Keep availability current, accept and schedule assigned jobs within 48 hours, and complete jobs by their scheduled end dates.
  • Communicate consistently with field services management, typically within 24 hours of contact, and provide updates through designated systems and workflows.
  • Track and report work activity, submit accurate timecards, and report anomalies and needed corrections daily.
  • Participate in early-morning and team installations, and provide feedback or solutions when appropriate.
  • Maintain clean, organized, and safe work areas while representing clients and the company professionally.
  • Build and maintain relationships with shared services teams, clients, retailers, field representatives, and other stakeholders.
  • Work across teams and company functions to support operational goals, efficiency, and continuous improvement.
  • Support customer and client satisfaction, contribute to team success, and provide and receive feedback.
  • Complete required training and certification assignments within designated time frames.
  • Assist other team members as needed and work both independently and collaboratively.

Benefits

  • Next-day pay on demand through DailyPay.
  • Paid drive time and mileage reimbursement.
  • Paid training.
  • Most major holidays off.
  • Monday–Friday work schedule with no weekends required in the advertised schedule, although weekend assignments may be needed.
  • Flexible field assignments with a variety of retail clients and projects.
  • Work-life flexibility supported by a minimum of 20 hours of availability for field assignments within a rolling 30-day period.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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