Retail Display Installer – Technology

2020 Companies • Memphis, TN

4d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing installation, merchandising, repair, and technology-related assignments at retail locations within 90 miles of the worker’s residence. Assignments and locations may vary from week to week, and work hours depend on available assignments and client needs. Flexible self-scheduling and scheduled shifts may be available. A minimum of 20 hours of availability for field assignments within a rolling 30-day period is required.

The position pays $16.50 per hour. Work is generally scheduled Monday through Friday, with no weekends required as a general schedule, but weekend and holiday assignments may be needed. Assignments may involve early mornings or late nights. The worker must use a personal vehicle and smartphone, bring the specified tools, and complete screening requirements, including background, motor vehicle record, and drug screenings in accordance with applicable state laws.

The role includes installing and assembling retail fixtures, shelving, endcaps, displays, TVs, interactive displays, and kiosks; completing resets, build-outs, remodels, and repairs; following planograms and client instructions; updating display software; troubleshooting equipment; and documenting work with forms, surveys, and photos. The worker is expected to communicate promptly with field services management, manage availability and assignments, meet deadlines, accurately track work and timecards, complete training, and collaborate with internal teams, clients, retailers, and other field representatives. The position requires physical work, including ladder climbing and lifting and carrying items up to 60 pounds.

A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory; installation and merchandising experience and proficiency with hand and power tools are preferred. Candidates must be at least 18 and authorized to work in the United States. 2020 Companies describes its workplace as inclusive and offers paid holidays, career pathing, personal development opportunities, and professional stretch assignments.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Valid driver’s license, current auto insurance, and reliable personal vehicle are required.
• Must be willing and able to travel up to 90 miles from home for assignments.
• Must maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Must successfully complete background, Motor Vehicle Record (MVR), and drug screenings in accordance with applicable state laws.
• Must own an Android or Apple smartphone with a current operating system and active data plan, and be able to download and navigate apps, follow digital instructions, connect to the internet, and upload photos and data.
• Must provide and use a Phillips-head and flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Comfort using hand tools and technology; ability to use hand and power tools is required or expected for the work.
• Ability to climb a ladder up to 10 feet.
• Ability to safely lift and carry up to 60 pounds.
• Ability to kneel, walk, crouch, bend, handle or grasp, reach overhead, and perform repetitive physical tasks throughout the day.
• Flexible availability, primarily Monday through Friday, with weekend and holiday availability as needed and early-morning and late-night availability as needed.
• Effective professional communication, primarily by phone, text, and email, and ability to respond to field services management typically within 24 hours or as project needs require.
• Strong organization, time management, reporting, and scheduling skills; ability to work autonomously and meet deadlines.
• Ability to adapt to changing tasks and work environments and to work in a fast-paced setting.
• Must complete assigned training and certification tasks within designated time frames.
• Ability to follow planograms, client requests, digital work instructions, and established workflows.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Experience following planogram (POG) directives.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, and displays.
• Complete retail resets, store build-outs, remodels, display repairs, and break-fix work.
• Follow planograms, schematics, client-specific directives, and secondary communications accurately.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment.
• Update operating systems and software on display devices and manage virtual software tasks.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues and ensure equipment is functioning properly.
• Capture and upload photos and complete required forms, images, and surveys before leaving job sites.
• Maintain clean, organized, and safe work areas and represent clients and the company professionally.
• Communicate consistently with field services management, respond promptly to contact, and keep availability accurate and updated.
• Accept and schedule assigned jobs within 48 hours and complete work by scheduled end dates.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Submit accurate timecards, report anomalies and required corrections, and track and communicate activity through designated systems.
• Complete required training and certification programs within designated time frames.
• Work with shared services teams and other stakeholders to support goals, operational efficiency, and continuous improvement.
• Build and maintain relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction according to field KPIs and give and receive feedback.
• Work independently and collaboratively, using sound judgment, problem-solving, and time management.
• Be available for weekend and holiday assignments when needed.

Benefits

• Next-day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Monday–Friday work schedule; no weekends required as a general schedule.
• Most major holidays off.
• Paid training.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility through a minimum of 20 hours of availability for field assignments within a rolling 30-day period.
• Opportunity for ongoing assignments based on availability and business needs.
• Paid holidays.
• Long-term career pathing options.
• Personal development opportunities.
• Professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED