Retail Display Installer – Technology

2020 Companies • San Juan, PR

10d • Onsite

About The Position

2020 Companies is seeking reliable, detail-oriented, self-motivated Retail Installation & Merchandising Specialists to represent leading brands including Dell, Intel, Dyson, Google, and HP. The role involves independently completing retail installation and merchandising assignments at venues within 90 miles, using mobile applications and technology to review, schedule, document, and complete work. Assignments may include flexible self-scheduling or scheduled shifts based on client and project needs; hours depend on available assignments and are not guaranteed. A minimum of 20 hours of availability for field assignments within a rolling 30-day period is required. Pay is $17 per hour, with paid drive time and mileage reimbursement. Work is generally scheduled Monday through Friday, with weekend and holiday assignments as needed and possible early-morning or late-night work. Candidates need a reliable personal vehicle, valid driver's license, current auto insurance, and must pass background, Motor Vehicle Record, and drug screenings in accordance with applicable state laws. The role requires independent work, effective communication, flexibility across changing tasks and locations, and professional representation of the company and its clients. A high school diploma or equivalent is typically required; previous retail or merchandising experience is beneficial but not mandatory.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Valid driver's license, current auto insurance, and reliable personal vehicle or transportation.
• Willingness and ability to travel up to 90 miles from home per assignment, shift, or day.
• Maintain at least 20 hours of fieldwork availability within a rolling 30-day period.
• Flexible Monday–Friday availability, with weekend and holiday availability as needed; early-morning and late-night availability may be required.
• Comfort using hand tools and technology, and ability to follow digital work instructions, planograms, and client directives.
• Must own an Android or Apple smartphone with a current operating system and active data plan; able to download apps, use communication platforms, connect to the internet, and upload photos and data.
• Must provide and use a Phillips-head screwdriver, flat-head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, and 256G USB with USB-A/C adapter.
• Ability to climb ladders up to 10 feet.
• Ability to safely lift and carry up to 60 pounds.
• Ability to kneel, walk, crouch, bend, handle or grasp, reach overhead, and perform repetitive physical tasks throughout the day.
• Effective communication by phone, text, and email; prompt communication with field services management, typically within 24 hours of contact.
• Ability to adapt to changing tasks and work environments, work autonomously and collaboratively, manage time, maintain accurate reports, make sound decisions, exercise good judgment, and solve problems.
• Ability to complete required background check, Motor Vehicle Record screening, and drug screening in accordance with applicable state laws.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tools.
• Experience following planogram (POG) directives and secondary communication.
• Strong leadership, professional communication, and presentation skills.

Responsibilities

• Install, assemble, update, and repair retail fixtures, shelving, endcaps, displays, and related equipment.
• Complete retail resets, store build-outs, remodels, and display repairs according to planograms, schematics, client directives, and timelines.
• Install and service TVs, interactive displays, kiosks, and other retail display equipment; update operating systems and software on display devices.
• Install and replace graphics, pricing cards, SD cards, and other marketing materials.
• Troubleshoot hardware and display issues to keep equipment and fixtures functioning properly.
• Complete assigned work fully and on or before scheduled end dates; accept and schedule assigned jobs within 48 hours of receipt.
• Complete required forms, images, surveys, and other documentation before leaving the job site; capture and upload photos using a mobile device.
• Communicate consistently with field services management, respond to contacts promptly, and keep availability updated and accurate.
• Accurately track and report activity through designated systems and workflows; submit timecards on time and report anomalies and needed corrections daily.
• Participate in early-morning and team installations, provide solution feedback, and assist other team members as needed.
• Manage virtual software and ensure related tasks and timelines are executed successfully.
• Work with shared services teams and cross-functional stakeholders to meet goals, identify improvement opportunities, communicate solutions, and support operational efficiency.
• Build and maintain professional relationships with internal teams, clients, retailers, field representatives, and other stakeholders.
• Support customer and client satisfaction and established field KPIs; give and receive feedback.
• Maintain a clean, organized, and safe work area and represent the client professionally.
• Complete required training, certification programs, and assigned training tasks within designated time frames.

Benefits

• Next-day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Most major holidays off.
• Flexible field assignments with a variety of retail clients and projects.
• Work-life flexibility through flexible scheduling and self-scheduling options.
• Long-term career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED