Retail Department Supervisor Full Time

TJX • Meadville, PA

6d • Onsite

About The Position

The Retail Department Supervisor is responsible for executing receiving and merchandising standards, helping Associates process merchandise efficiently and effectively as a team, and ensuring an excellent customer experience. The role involves engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service.

The Supervisor orchestrates truck deliveries and merchandise processing, trains and mentors Associates, monitors team productivity, and coordinates the flow of goods to the sales floor. The role also maintains merchandising, signage, backroom organization, safety, and recovery standards; supports store shrink-reduction, credit, and loyalty programs; and partners with management on training needs and work priorities. The position requires a flexible schedule, including nights and weekends, and the ability to lift heavy objects with or without reasonable accommodation.

The position is at TJ Maxx Store 1635 in Meadville, Pennsylvania. Starting pay is USD $14.25 to $14.75 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Able to train others.
• At least 1 year of retail experience and 6 months of leadership experience.

Responsibilities

• Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
• Engage and interact with customers, maintain a clean and organized store, and model exceptional customer service.
• Promote a positive customer experience and a culture of honesty, integrity, and confidentiality.
• Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to support an efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and reprioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy and signage standards.
• Maintain organization, cleanliness, and recovery standards in the backroom.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Provide and accept recognition and constructive feedback.
• Partner with management on Associate training needs to increase effectiveness.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefits
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• For eligible Associates meeting service or hours requirements: 401(k) match, medical/dental/vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto/home insurance discounts, scholarship program, and adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed