Seasonal Retail Customer Service & Sales Floor Support - Alamo Quarry Rack

Nordstrom•San Antonio, TX

1d•$16 - $17•Onsite

About The Position

Nordstrom Rack is hiring seasonal team members for Customer Service, Sales, Stock Support, and Fulfillment roles. Team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere and a quick, easy customer experience. Flexibility may be needed to work in different areas of the store, help customers find merchandise, and maintain clean, organized sales floors and stockrooms. Applicants can discuss their preferred role during the interview process. Sales and Customer Service duties include keeping the sales floor ready through re-merchandising and straightening, assisting customers with in-store, online, and mobile transactions, operating point-of-sale systems, bagging merchandise, supporting fitting rooms, returning clothing to the sales floor, organizing and ticketing stockroom merchandise, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and unloading freight, unpacking and delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory-management systems to process and research shipments, maintaining organized sales floors and stockrooms, and providing general store support such as event setup, markdowns, backroom organization, and fixture relocation. The role requires continuous movement during shifts, frequent use of hands, and handling and lifting merchandise. Sales and Customer Service team members regularly lift items up to 10 pounds and occasionally up to 25 pounds. Stock Support and Fulfillment team members frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Requirements

Clear, effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift and frequently bend, twist, squat, flex, and reach.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items up to 10 pounds and occasionally up to 25 pounds; Stock Support and Fulfillment team members must frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor runway ready, sized, and stocked through re-merchandising and straightening.
Assist customers with in-store, online, and mobile transactions using point-of-sale systems, bag merchandise, and provide a friendly experience.
Support fitting room customers and sort and return clothing to the sales floor.
Maintain clean, clutter-free sales floors and organized stockrooms; check in and accurately ticket merchandise.
Use store technologies and follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill, prepare, and ship customer orders according to quality standards.
Use inventory-management systems to scan, process, and research merchandise shipments.
Provide general store support, including setting up events, organizing the backroom, completing markdowns, and relocating fixtures.