PT RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER
About The Position
Micro Center is seeking a self-motivated, results-oriented Retail Customer Service Representative/Cashier. The role engages with customers, supports day-to-day store operations, contributes to team success, and helps create a welcoming, efficient environment. It is a part-time position scheduled for 10–15 hours per week, with Saturday and Sunday availability required. The salary range is $16.50–$22.50 with commission. The position is suited to someone who enjoys working with people, thrives in a fast-paced setting, and is passionate about creating positive customer experiences. The role includes point-of-sale service, department upkeep, service-plan sales, store opening and closing support, and other operational tasks. The work involves standing and walking throughout the store for the duration of each shift, frequent lifting and carrying of objects up to 10 pounds, occasional lifting of 11–75 pounds, and rare lifting of up to 100 pounds. It also requires frequent use of manual tools such as dollies and carts, along with repetitive keyboard operation.
Requirements
- High school diploma or equivalent preferred.
- Strong customer service mindset and genuine interest in creating positive customer experiences.
- Effective communication skills and ability to assist multiple customers in a fast-paced environment.
- Flexible availability, including early mornings, evenings, weekends, and holidays; Saturday and Sunday availability is required.
- Ability to stand and walk throughout the store for the duration of each shift.
- Frequent manual lifting and carrying of objects up to 10 pounds; occasional lifting of 11–75 pounds and rare lifting of up to 100 pounds to load, unload, and shelf products.
- Frequent use of manual tools, including dollies and carts, and repetitive keyboard operation.
Nice To Haves
- High school diploma or equivalent (preferred).
Responsibilities
- Deliver exceptional customer service at the point of sale, provide a smooth checkout experience, and foster customer loyalty.
- Meet customer service standards and handle difficult customer situations courteously and professionally.
- Maintain a clean, organized, and well-stocked department through replenishment, cycle counts, and merchandising support.
- Recommend and sell appropriate service plans.
- Assist with store opening and closing procedures.
- Promote loss prevention awareness, assist with basic office functions, and help prepare for physical inventory.
- Follow operational policies and procedures to meet company standards.
- Perform additional duties and responsibilities as assigned.
Benefits
- Medical, dental, and vision coverage for regular full-time associates.
- Competitive employee discount, including a Friends & Family Discount Program.
- Tuition reimbursement and education savings opportunities.
- Paid time off for regular associates.
- 401(k) retirement plan with company match.
- Industry-leading vendor and company training.
- Career growth and advancement opportunities across the organization.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
