Retail Counter Sales

Pick Your Part•Los Angeles, CA
•$18 - $20•Onsite

About The Position

At Pick Your Part, Retail Counter Sales People provide a superior customer service experience to walk-in customers. The role involves serving retail and wholesale customers, identifying parts using inventory software and vehicles on-site, processing sales transactions, coordinating with parts pullers, maintaining merchandise displays, and handling returns and warranty claims. Other duties may be assigned.

Requirements

  • Strong customer service background.
  • Ability to communicate effectively.
  • Ability to establish priorities and demonstrate effective time-management skills.
  • Ability to work in a team-oriented environment.
  • Attention to detail and accuracy in work assignments.
  • Strong problem-solving skills.
  • Flexibility to work variable schedules, including weekends.

Nice To Haves

  • High school diploma or GED equivalent preferred; college coursework desired.
  • Prior automotive experience and knowledge of automotive parts preferred.
  • Two to three years of prior customer service relations experience preferred.

Responsibilities

  • Provide immediate, high-quality service to walk-in retail and wholesale customers.
  • Use inventory software and vehicles on-site to help customers identify exact parts matches for their vehicles.
  • Manage the front counter and process cash and credit transactions using POS systems.
  • Communicate with parts pullers to retrieve parts for customers who request that the company pull them.
  • Set up and maintain displays of popular parts, such as batteries, fluids, and tools, to encourage impulse sales.
  • Inspect parts returned by walk-in customers and verify their condition before processing credits or warranty claims.
  • Perform other duties as assigned.
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