Sales - Retail Counter

Pick Your Part Midwest LLC•Dayton, OH

7h•$17 - $20•Onsite

About The Position

Responsible for providing a superior customer service experience to all walk-in customers. The role provides immediate, high-quality service to retail and wholesale customers, uses inventory software to identify parts that match customers’ vehicles, and manages the front counter, including processing cash and credit transactions through POS systems. It coordinates with parts pullers when customers request that the company retrieve parts for them, maintains displays of popular parts to encourage impulse sales, and inspects returned parts to process credits or warranty claims. Other duties may be assigned.

Requirements

Strong customer service background.
Ability to communicate effectively.
Ability to establish priorities and demonstrate effective time-management skills.
Ability to work in a team-oriented environment.
Attention to detail and accuracy in work assignments.
Strong problem-solving skills.
Flexibility to work variable schedules, including weekends.

Nice To Haves

High school diploma or G.E.D. equivalent preferred; college coursework desired.
Prior automotive experience and knowledge of automotive parts preferred.
Two to three years of prior customer service relations preferred.

Responsibilities

Provide immediate, high-quality service to walk-in retail and wholesale customers.
Use inventory software to identify exact parts matches for customers’ vehicles when the vehicles are on-site.
Manage the front counter and process cash and credit transactions using POS systems.
Communicate with parts pullers to retrieve parts for customers who request this service.
Set up and maintain displays of popular parts, such as batteries, fluids, and tools.
Inspect parts returned by walk-in customers and verify their condition to process credits or warranty claims.
Perform other duties as assigned.