Retail Counter Sales

Pick Your Part Southeast LLC • West Palm Beach, FL

7d

About The Position

The Retail Counter Sales role provides superior customer service to walk-in retail and wholesale customers. The position assists customers with identifying the correct automotive parts, processes sales and returns, coordinates with parts pullers, and maintains product displays. The work takes place in an office environment and involves walking, standing, or sitting for several hours at a time, as well as repetitive computer work.

Requirements

• Strong customer service background.
• Ability to communicate effectively.
• Ability to establish priorities and demonstrate effective time-management skills.
• Ability to work in a team-oriented environment.
• Attention to detail and accuracy in work assignments.
• Strong problem-solving skills.
• Flexibility to work variable schedules, including weekends.

Nice To Haves

• High school diploma or GED equivalent preferred; college coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Responsibilities

• Provide immediate, high-quality service to walk-in retail and wholesale customers.
• Use inventory software to identify exact vehicle-part matches, with vehicles on-site as needed.
• Manage the front counter and process cash and credit transactions using POS systems.
• Coordinate directly with parts pullers to retrieve parts for customers who request that the company pull them.
• Set up and maintain displays of popular parts, such as batteries, fluids, and tools, to encourage impulse sales.
• Inspect parts returned by walk-in customers and process credits or warranty claims as appropriate.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed