Retail Cosmetics Sales Associate - Lancome, Connecticut Post - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You stay current on products and trends, introduce customers to items suited to their needs, and build lasting client relationships through follow-up, virtual outreach, and personalized service. You help customers feel confident and cared for by combining hospitality, product knowledge, and a passion for beauty. You maintain a clean, organized, and shoppable counter and sales floor, keep signage and pricing current, assist with merchandise moves, promote loyalty benefits, and work with colleagues to achieve individual and store results. The role includes sales goals, customer service, product education, clienteling, and using point-of-sale and digital tools.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move, stand, reach, and perform the physical requirements described for the position.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Offer beauty advice, product demonstrations, and personalized consultations, including makeup application and skincare recommendations.
- Build customer relationships and a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Stay informed about products, new arrivals, promotions, and beauty trends, and educate customers about product benefits and use.
- Meet and surpass daily sales goals by delivering exceptional customer service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Collaborate with colleagues to support customers and the community and improve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
