Full Time Retail Coordinator

The TJX Companies, Inc.•Colonial Heights, VA
•$15 - $15•Onsite

About The Position

The Retail Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck deliveries and prioritizes moving merchandise to the sales floor, trains and mentors Associates on merchandising and processing principles, monitors team productivity, and coaches as needed. The role also helps ensure merchandise is properly tagged, hung, secured, and coded; back stock is organized and rotated; and merchandising, signage, cleanliness, recovery, recycling, and applicable hazardous-waste standards are maintained. The position communicates priorities and progress with management and Associates, partners with Management on training needs, promotes credit and loyalty programs, supports shrink reduction and safety goals, and ensures adherence to labor laws, policies, and procedures. Other duties may be assigned.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Able to multitask.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player who works effectively with peers and supervisors.
  • Able to lift heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Create a positive internal and external customer experience.
  • Promote honesty and integrity and maintain confidentiality.
  • Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on established merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
  • Monitor team productivity and coach as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy and signage standards.
  • Maintain organizational, cleanliness, and recovery standards for the backroom.
  • Ensure compliance with recycling and, where applicable, hazardous-waste programs.
  • Communicate priorities accurately and effectively with management and Associates and provide progress updates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation assistance
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible Associates
  • Medical, dental, and vision coverage for eligible Associates
  • Health savings account (HSA) for eligible Associates
  • Health care flexible spending account (FSA) for eligible Associates
  • Life insurance for eligible Associates
  • Short- and long-term disability for eligible Associates
  • Paid parental leave for eligible Associates
  • Paid holidays, vacation, and sick time for eligible Associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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