Full-Time Retail Department Coordinator
About The Position
The Retail Department Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The Coordinator helps create an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The role orchestrates truck deliveries, prioritizes merchandise processing onto the sales floor, trains and mentors Associates, monitors team productivity, and coordinates priorities and progress with management and other Associates. The position also supports store safety, compliance, and shrink-reduction goals, and performs other duties as assigned.
Requirements
- One year of retail experience and six months of leadership experience.
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills, with attention to detail.
- Able to multitask.
- Able to respond appropriately to changes in direction or unexpected situations.
- Able to work effectively as a team player with peers and supervisors.
- Able to lift heavy objects, with or without reasonable accommodation.
- Able to train others.
Responsibilities
- Create a positive internal and external customer experience.
- Promote honesty and integrity and maintain confidentiality.
- Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
- Train and mentor Associates on established merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
- Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
- Monitor team productivity and coach Associates as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain merchandising philosophy and signage standards.
- Maintain organizational, cleanliness, and recovery standards in the backroom.
- Ensure compliance with recycling and, where applicable, hazardous waste programs.
- Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
- Give and receive recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical, dental, and vision coverage for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick leave for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
- Competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
