Retail Department Coordinator

TJX • Lakewood, WA

6d • Onsite

About The Position

The Retail Department Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team, and supporting an excellent customer experience. The role includes engaging with customers, maintaining a clean and organized store, and serving as a role model for exceptional customer service.

The Coordinator orchestrates truck delivery and prioritizes merchandise processing onto the sales floor; trains and mentors Associates on merchandising and processing principles; and monitors team productivity, coaching as needed. The role coordinates with the Coordinator on Duty and management to maintain the efficient flow of goods, complete store-plan tasks, address priorities, and support Associate training. It also helps maintain backroom organization and recovery standards, ensures merchandise and signage meet standards, supports recycling and applicable hazardous-waste programs, and promotes safety, compliance, and shrink-reduction efforts.

The position requires a flexible schedule, including nights and weekends, and the ability to lift heavy objects with or without reasonable accommodation. The starting pay range is USD $18.13–$18.63 per hour; the full pay range is USD $18.13–$28.80 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• At least 1 year of retail experience.
• At least 6 months of leadership experience.
• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Able to multitask.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Able to lift heavy objects with or without reasonable accommodation.
• Able to train others.

Responsibilities

• Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
• Engage and interact with customers, maintain a clean and organized store, and role-model exceptional customer service.
• Promote a positive internal and external customer experience, honesty, integrity, and confidentiality.
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on established merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Coordinate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
• Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy and signage standards, along with backroom organization, cleanliness, and recovery standards.
• Ensure compliance with recycling and, where applicable, hazardous-waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Give and receive recognition and constructive feedback.
• Partner with Management on Associate training needs to increase effectiveness.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical insurance for those meeting service or hours requirements
• Dental insurance for those meeting service or hours requirements
• Vision insurance for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed