Retail Department Coordinator Full Time

The TJX Companies, Inc.•Richmond, KY

6d•Onsite

About The Position

The Retail Department Coordinator executes receiving and merchandising standards, ensures Associates process merchandise efficiently and effectively as a team, and supports an excellent customer experience through customer engagement and a clean, organized store. The Coordinator models exceptional customer service and promotes honesty, integrity, and confidentiality. The role coordinates truck deliveries and merchandise flow to the sales floor, trains and mentors Associates on merchandising and processing principles, monitors team productivity, and provides coaching and feedback. It also supports store priorities, backroom organization, merchandising and signage standards, compliance, safety, and shrink-reduction goals. Other duties may be assigned.

Requirements

At least 1 year of retail experience and 6 months of leadership experience.
Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively with peers and supervisors as a team player.
Able to lift heavy objects, with or without reasonable accommodation.
Able to train others.

Responsibilities

Create a positive internal and external customer experience and role-model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.