Retail Coordinator, Kohler Golf Retail

Kohler Co.•Kohler, WI

6d•Onsite

About The Position

Contribute to the profitability of the Kohler Retail Shops in such a way as to reflect the high standards of the store, the Hospitality and Real Estate Division, and Kohler Co. as a whole. Demonstrate an understanding of and adherence to the Hospitality and Real Estate’s Mission and Values in order to maintain the status of this elevated property. Contribute to the overall enjoyment of the guests’ shopping experience. Follow policies and procedures as established for the Kohler Retail Shops. Assist the Kohler Retail team in whatever way possible to improve overall effectiveness and efficiency throughout the Shops. Ability to work weekends, holidays and in other Kohler Retail Shops (if needed) is required.

Requirements

A minimum of 3 years’ previous retail experience required
Basic computer skills required
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Nice To Haves

Supervisory skills preferred
Creativity and “a good eye” required-Merchandising Experience preferred
Enjoy working with all types of people
Appearance and language skills must reflect image of the Kohler Retail Shops and comply with high energy

Responsibilities

Assist in training, supervising and supporting a team of retail sales associates.
Drive and motivate the team to meet sales objectives.
Work the sales floor and operate POS system daily. Interact with guests on a regular basis.
Assist with covering any shifts as needed due to associate no-shows or lack of coverage.
Lead in the restocking of merchandise and cleanliness of outlet.
Work closely with buyers and retail leaders on product selection and product display.
Prioritize tasks as requested by management.
Collaborate on managing and controlling operating expenses.
Assist in achieving operating income projections.
Help maintain planned cost of sales.
Monitor inventory levels and place re-orders as needed in coordination with the Supervisor – Kohler Retail.
Process month-end Dataworks write-offs (promos, damages, etc.).
Work with Accounting to ensure all transactions are processed properly.
Maintain store procedures book and update SOP’s as needed.
Display new merchandise and rearrange sales floor as directed by the Supervisor – Kohler Retail.
Work with Supervisor – Kohler Retail to create monthly in-store and event promotions.
Utilize Dataworks to analyze and provide monthly sales re-caps.
Sales: greet guests, determine needs, work with customers, share product knowledge, upsell as appropriate, take customer special orders, answer phone etc.
Be knowledgeable about and able to promote the Destination Kohler Resort and the Village of Kohler: van service, directions, restaurants and menus, hours of operation etc.
Cashiering: opening and closing of register, ringing sales (cash, credit card, gift certificate, room charges etc.), processing coupons, discounts, markdowns, end-of-day reports and gift boxing.
Participate in and prepare for annual inventory.