Golf Retail

Down to Earth•Apopka, FL

23h•Onsite

About The Position

We are looking for someone who truly enjoys the golf industry. If you get energized and motivated about supporting your team and driving production, this may be the job for you! If you describe yourself as a detail-oriented leader with a desire to help your team succeed, we want to hear from you! As a Golf Retail employee, you will support daily operations of the golf pro shop within our Golf Division. This role focuses on delivering excellent customer service to golfers, members, and guests while assisting with retail sales, merchandising, and shop organization. The ideal candidate enjoys working in a hospitality-focused retail environment and understands the importance of professionalism and presentation in a golf setting.

Requirements

High school diploma or equivalent preferred
Ability to work in a customer-facing retail environment
Strong communication and interpersonal skills
Attention to detail and accuracy in transactions and merchandising
Ability to stand for extended periods and perform light lifting
Willingness to work flexible hours, including weekends, early mornings, and holidays
Reliable attendance and professional appearance
Must be proficient with the Microsoft Office Suite
Flexibility and willingness to adapt in a fast paced and ever-changing environment

Nice To Haves

Previous retail, customer service, or hospitality experience
Experience working in a golf pro shop, country club, or resort environment
Familiarity with POS systems and cash handling
Interest or background in golf or sporting goods
Bilingual (English/Spanish) communication skills
Strong organizational and merchandising skills
Enthusiasm for delivering a high-quality guest experience
Interest in growth opportunities within golf operations or retail management

Responsibilities

Greet golfers, members, and guests in a courteous and professional manner
Assist customers with merchandise selection, sizing, and product knowledge
Operate the point-of-sale (POS) system and accurately process sales transactions
Maintain a clean, organized, and well-stocked pro shop
Assist with merchandising displays, inventory restocking, and pricing
Answer questions regarding golf course policies, tee times, events, and merchandise
Support tournament days, outings, and special events as needed
Handle returns, exchanges, and basic customer service issues professionally
Communicate inventory needs or customer feedback to supervisors
Represent the company and golf facility positively at all times
Schedule tee times for Members and Guests.
Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
Stamps, marks, or tags price on merchandise.
Obtains merchandise requested by customer or receives merchandise selected by customer.
Answers customer's questions concerning location, price, and use of merchandise.
Accepts payment and makes change.
Wraps or bags merchandise for customers.
Removes and records amount of cash in register at end of shift.
Calculates sales discount to determine price.
Assist with cart duties – Not limited.
Serve food and beverage items to Guests.
Ensuring uncompromising levels of cleanliness as well as protecting the assets of the property.
Communicate need of supplies to the Head Golf Pro.
Performing other tasks as assigned