Retail Content Writer

ThirdChannel • Boston, MA

6d • $23 - $25

About The Position

ThirdChannel is seeking an experienced Content Writer to create educational materials that help Brand Reps succeed. The writer will collaborate with the Customer Success and Content Strategy teams, transforming creative briefs into precise, engaging learning content tailored to the LearnWorlds learning management system. An established content process and writing guide will support the work, and the role may include deploying content in the system. This is a flexible contractor role for 15–20 hours per week. Candidates must be based in the United States for payment processing and should be available during standard business hours, 9 AM–5 PM, to collaborate with the team.

Requirements

• Proven experience in content writing.
• High proficiency with Google Drive and related tools.
• Strong critical thinking, reading comprehension, and writing abilities.
• A background in retail or familiarity with retail environments.
• Ability to interpret creative briefs and produce on-target content deliverables.
• Receptiveness to feedback and continuous learning.
• Must be based in the United States for payment processing.
• Availability during standard business hours, 9 AM–5 PM, to collaborate with the team.

Nice To Haves

• Technical skill with learning management system platforms or similar educational technologies; openness to learning and trying new tools is also encouraged.

Responsibilities

• Write, edit, and refine learning management system content according to clearly documented project needs.
• Collaborate with internal teams to ensure content aligns with ThirdChannel standards and brand partners’ objectives.
• Translate complex information into clear, accessible content for different learning audiences, sometimes working with business partners to ensure training content is digestible and memorable.
• Apply feedback constructively and adapt work as needed.
• Remain open and flexible to evolving process responsibilities, including deploying content in the learning management system.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed