Retail Content Writer

ThirdChannel • Boston, MA

4d

About The Position

ThirdChannel is seeking an experienced Content Writer to create educational materials that help Brand Reps succeed. The writer will collaborate with the Customer Success and Content Strategy teams to turn creative briefs and documented stakeholder needs into clear, engaging learning content for the LearnWorlds learning management system. ThirdChannel provides an established content process and writing guide, and supports writers who want to expand their LMS skills. This is a flexible contractor role for 15–20 hours per week. The candidate must be based in the United States for payment processing and should be available during standard business hours, 9 AM–5 PM, to collaborate with the team.

Requirements

• Proven experience in content writing.
• High proficiency with Google Drive and related tools.
• Strong critical-thinking, reading-comprehension, and writing abilities.
• Background in retail or familiarity with retail environments.
• Ability to interpret creative briefs and produce on-target content deliverables.
• Receptiveness to feedback and continuous learning.
• Must be based in the United States for payment processing.

Nice To Haves

• Technical skill with LMS platforms or similar educational technologies; openness to learning and trying new tools is also encouraged.

Responsibilities

• Write, edit, and refine LMS content according to project needs documented by business stakeholders.
• Collaborate with internal teams to align content with ThirdChannel standards and partner brands’ objectives.
• Translate complex information into clear, accessible content for different learning audiences.
• When needed, collaborate with business partners to make training content digestible and memorable.
• Apply feedback constructively and adapt work as needed.
• Remain open to evolving responsibilities, including deploying content in the LMS.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed