Seasonal Retail Commission Sales Associate - Fine Jewelry, Springfield - VA
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, craftsmanship, and luxury brands to educate customers and help them select pieces suited to their tastes, preferences, and budgets. Through consultative selling, hospitality, and the clientele program, you build lasting customer relationships. You work to meet sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities, and assist with special events. You help ensure merchandise security, accuracy, and presentation while collaborating with colleagues to meet sales goals and maintain operational excellence. Daily work includes preparing and maintaining the sales floor, learning about new products, trends, and promotions, engaging customers, processing and replenishing merchandise, updating signs and pricing, and promoting loyalty benefits. This is a seasonal role. Schedules include weekend shifts, and availability is required for days, evenings, weekends, and holidays. Hours depend on business needs and colleague availability. The posting notes that full-time colleagues typically work 30 or more hours per week and part-time colleagues typically work 12–24 hours per week, but does not specify which schedule applies to this position.
Requirements
- 1–2 years of related experience required.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and Client and Protection plan goals.
- Ability to perform the stated physical requirements, including standing, lifting, moving, reaching, and using technology and register equipment.
Responsibilities
- Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
- Use product knowledge to educate customers and recommend items suited to their tastes, preferences, and budgets.
- Build customer relationships through consultative selling and use of clientele tools and programs.
- Meet and surpass daily sales goals, including client and protection plan goals.
- Promote loyalty, warranty, and protection programs; acquire new customers by opening credit accounts and sharing loyalty benefits.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, replenishment, and merchandise moves.
- Maintain accurate pricing and signage and ensure the security, accuracy, and presentation of merchandise.
- Participate in sales events, vendor training, and ongoing product education.
- Use point-of-sale technology and digital shopping tools to support transactions and customer experiences.
- Collaborate with teammates to maintain a clean, organized, and shoppable sales floor and uphold operational excellence.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
