Seasonal Retail Commission Sales Associate - Fine Jewelry, Woodland Hills
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items that match their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. Along with meeting sales goals, you promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and ensure merchandise security, accuracy, and presentation. You work with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. The role requires flexible availability, including days, evenings, weekends, and holidays. Schedules depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Responsibilities
- Welcome customers and provide personalized, knowledgeable service in the Fine Jewelry and Watch Complex.
- Educate customers about precious metals, gemstones, luxury brands, and products, and recommend items that suit their preferences and budgets.
- Build lasting client relationships through consultative selling, hospitality, and use of clienteling tools.
- Meet and surpass daily sales goals, as well as client and protection plan goals.
- Promote loyalty, warranty, and credit programs, and communicate loyalty benefits to customers.
- Support inventory, fulfillment, merchandise processing, storage, replenishment, presentation, and merchandise moves.
- Maintain an organized, clean, and shoppable sales floor, including updating signs and pricing.
- Protect merchandise and maintain accurate stock presentation and asset protection compliance.
- Participate in sales events, vendor training, and ongoing product education.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Collaborate with colleagues to support customers, special events, and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
