Remote | Retail & Client Experience Specialist — $70–$150/hour

24-Mag•New York, NY

2d•Remote

About The Position

We are sharing a specialised part-time consulting opportunity for experienced retail and clienteling professionals with backgrounds in retail sales, luxury goods, client advisory, personal shopping, and other customer-facing sales environments. This role focuses on reviewing and evaluating retail and clienteling-related documents and work products for quality, accuracy, relevance, and professional soundness. Selected professionals will apply practical retail and client-facing sales experience to assess materials, identify issues, and provide clear, structured feedback.

Requirements

Bachelor's degree or higher
At least 2+ years of relevant professional experience in retail, luxury goods, clienteling, personal shopping, or another client-facing sales environment
Experience as a Client Advisor, Retail Sales Associate, Luxury Sales Professional, Personal Shopper , or similar professional
Strong understanding of customer engagement, client relationships, and retail sales
Strong analytical and document-review skills
Strong written communication skills
High attention to detail and ability to follow structured guidelines
Strong proficiency with Excel, PowerPoint, and Word
Comfortable reviewing varied retail and client-facing work products
Able to work independently and provide precise professional feedback
Applicants must be based in the United States, Europe, United Kingdom, or Canada

Responsibilities

Review retail and clienteling materials for accuracy, completeness, and professional quality
Assess whether recommendations reflect realistic customer-facing sales environments
Evaluate client engagement, relationship-building, and service approaches
Identify inconsistencies, impractical recommendations, or missing information
Apply professional judgement grounded in real-world retail experience
Evaluate materials involving customer relationships and personalised client service
Review approaches to client engagement, follow-up, and relationship development
Assess whether recommendations appropriately reflect customer needs and preferences
Identify gaps in service quality or client communication
Evaluate clienteling practices for practicality and effectiveness
Review sales-related strategies, scenarios, and supporting materials
Assess customer-facing sales approaches for relevance and professional quality
Evaluate recommendations related to product presentation, customer interaction, and sales execution
Identify weaknesses in sales reasoning or service delivery
Apply practical judgement from retail and client-facing environments
Review materials related to luxury goods and high-touch customer experiences
Assess whether service approaches reflect appropriate standards of client care
Evaluate personalised selling and relationship-management practices
Identify inconsistencies in customer experience or client communication
Review materials for relevance to premium and luxury retail environments
Review retail-related documents and spreadsheets for accuracy and consistency
Assess tables, calculations, supporting information, and written analyses
Identify missing data, inconsistencies, or presentation issues
Evaluate whether information supports stated conclusions
Maintain strong attention to detail across work products
Review PowerPoint presentations for clarity, structure, and professional quality
Assess messaging, organisation, and information hierarchy
Identify inconsistencies or presentation issues
Evaluate whether recommendations are communicated effectively
Review materials against defined project guidelines
Assess assigned work products against defined quality standards
Identify substantive retail, clienteling, sales, analytical, and presentation issues
Distinguish material concerns from minor editorial issues
Provide clear, concise, and actionable written feedback
Apply evaluation criteria consistently across assignments